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Since 2004

Privacy policy

We are committed to protecting your privacy on-line. We appreciate that you do not want the personal information you provide to us distributed indiscriminately and this policy explains how we collect information about you, what we do with it and what controls you have.

The website is owned by Gardenpalms Europe BV

Personal data we may collect about you We can only provide the goods and services ordered by you if you provide us with your personal data. For the purpose of providing these services, we collect personal data about you such as your name, address, e-mail address, telephone and mobile phone numbers. We will use the information you provide for the purposes described in this privacy policy to which you agreed to at the time your data was obtained.  Your personal data will be used to provide the information, goods and services offered through our website to you, for billing and order fulfilment.

If you sign up to our newsletter, we may use your e-mail address to send you information about our products and services. At any stage you can ask us to stop using your personal data for direct marketing purposes. You can unsubscribe or send an e-mail to info@mypalmshop.com.

Use of cookies and similar technologies -  A cookie is a small text file that is stored on your device.  Our website uses cookies to distinguish you from other users of our website. Cookies also provide us with information about how this website is used so we can keep it is as up to date, relevant and error-free as possible.

Security - We place great importance on the security of all personally identifiable information associated with our users. We have security measures in place to attempt to protect against the loss, misuse and alteration of personal information under our control. We will use technical and organisational measures to safeguard your personal data.

If you wish to inspect the personal data that Gardenpalms Europe has recorded about you or if you wish to change data because it is incorrect or incomplete or want to have it removed or protected, you can contact Gardenpalms Europe by e-mail via info@mypalmshop. com. Gardenpalms Europe will then inform you within four weeks what personal data it processes about you and whether it will or can meet any request for removal, protection or correction.